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What must be disclosed to clients regarding consumer reports?

  1. The number of times their report has been accessed

  2. Who requested the report

  3. All information collected by the agency

  4. Any negative information only

The correct answer is: Who requested the report

When it comes to consumer reports, it is important for insurance agents to disclose who requested the report. This is essential because the Fair Credit Reporting Act (FCRA) mandates that consumers are informed about the identity of any entity that accessed their credit report for the purpose of underwriting insurance or other financial transactions. This transparency helps consumers understand who has access to their personal information and ensures accountability from the institutions that utilize these reports. Knowing who requested the report can also empower clients to monitor their financial information and follow up if they have concerns about accuracy or fraudulent access. The other options do not align with the requirements outlined by the FCRA. While the number of times a report has been accessed, all information collected by the agency, or negative information only can be relevant to a consumer's understanding of their credit report, they are not explicitly required disclosures in the same way that the identity of the requester is.